TPx Communications is a new kind of managed services provider — the premier national managed services carrier. Formed from the merger of TelePacific and DSCI, TPx is redefining the way enterprises grow, compete and communicate. TPx’s Unified Communications, Managed IT services, continuity and connectivity solutions all work together to “reach a higher state of connectedness” – with customers, employees, clients, suppliers, locations, applications and more. We can provide guaranteed performance wherever there’s a broadband connection, erasing the limitations of geography, incumbent providers and capital expenditure. Headquartered in Los Angeles, with major locations across the country, TPx has delivered 15 years of consecutive quarter-over-quarter growth, driven by a DNA of obsessive customer service and word-of-mouth referral. For more information, go to www.tpx.com.
To grow and succeed today, you need to reach a higher state of connectedness. That’s our sweet spot. TPx brings award-winning unified communications, managed IT, and network connectivity solutions to businesses across the country.
We’re the nation’s premier managed services carrier, providing one-stop shopping for the advanced communications today’s businesses need. We’re technology leaders. We offer SD-WAN powered 4G-LTE primary Internet service that’s powerful, guaranteed and available anywhere AT&T’s nations 4G-LTE network reaches, as part of our powerful ITx managed IT services portfolio. Nobody else has that capability. Our UCx suite of business designed unified communications tools sets the standard for excellence. And we understand the intricacies of networks as only a company with a carrier heritage can, backing up everything with guaranteed SLAs (100% for our managed services) and a proven 20-year track record of differentiation through superior customer service and support.
Customers: SME customers across the country. Many single businesses, but our sweet spot is multilocation customers dealing with the intricacies of growth, maintenance and the need to manage complicated and ever-changing communications needs. We provide comprehensive connectivity, continuity and productivity solutions over a broad and powerful product portfolio.
Target Business Segments: We serve nearly every type of business and organization, with particular sector expertise in segments like Professional services, real estate, governments, not for profits, insurance, hospitality, automotive and retail, among others.
Why Choose TPx? Accountability, Results and Commitment to the Channel
- 50% of business is channel sales, national agents are central to TPx’s aggressive national expansion strategy
- $676 million in business, reflecting more than 15 years of unflagging quarter over quarter growth – built on referral, not advertising
- 94% of customer calls answered within 30 seconds
- 92% of customer problems resolved on the first call
- 94% reported customer satisfaction
- 99% invoice accuracy
