Tata Communications

About Tata Communications

Tata Communications is part of the $130 Billion Tata Group.  We are a leading provider of global connectivity, cloud, communications, collaboration and security solutions.  We are a Tier1 Carrier and a $3.8B company ourselves, with over 8k employees distributed around the world. We are a recognized Leader in the Gartner Magic Quadrant for Global Network Service Providers, own and operate a fiber ring around the world, and are the #1 international voice services provider.  We are also the 4th largest international Internet Service Provider (ISP) and the only international ISP in the top 5 in 5 different geographies.  We have strong roots in India but our corporate HQ is in Singapore.  We also have key commercial office locations in the US, Canada, UK, across Europe, UAE, and India and global operations centers in Canada, the UK and India.

Unique Product or Solution

It isn’t just our name that is unique : )

Tata Communications should be top of mind for Global WANs and Connectivity and International Voice Services.  For Global WANs, we bring the only wholly owned fiber ring around the world, a full portfolio of global networking components such as SD WAN, MPLS, Ethernet, Dedicated Internet, Internet Based WAN w/ SLA (our award winning IZO WAN service) along with Public and Private Cloud connectivity and enablement, and Cloud Security solutions including Managed DDoS protection, firewall, authentication, and threat detection.  Combine this with our global employee base, with local reach and expertise around the world and in many challenging, developing markets, and you get a truly comprehensive, integrated, flexible and secure global corporate connectivity and cloud enablement solution.  For International Voice / SIP Services, no one has more direct route coverage and reach (13 global switching centers, 2k direct interconnects, A-Z calling, 115 countries for ITFS, 23 countries full domestic/PTSN).  This ensures the best coverage, the highest QoS and extremely competitive pricing.  We also offer multimodal SIP trunking, supporting video over SIP – an industry first.

Customer Verticals that We Frequently Win

Our offerings are vertical agnostic but primarily positioned for mid to large sized enterprise customers.  Global organizations with offices in multiple geographies, primarily outside of South America are where we tend to shine.  We have had a lot of success with Sports and Media, Banking and Financial, Healthcare and Transportation companies – primarily based on their requirements for fast, secure, global media and information distribution, relay and storage.  Global Contact Center customers are a sweet spot for us based on our global cloud, omni channel contact center solution as well as our voice and network coverage and video integration capabilities.  With our dedicated, customized, cloud collaboration solutions, we are also ideal for global companies looking to expand their use of Cisco Spark or Skype for Business for their enterprise voice and collaboration needs.  For the SMB market, we are 1 of 2 providers who offer PTSN services for Cisco Spark Calling in the US and will be the first offering this in the UK and Europe very soon.

Why should you call Tata Communications?.

The world is getting smaller.  More and more of your customers are expanding internationally and will need secure connectivity, communications and collaboration solutions.  They are also moving their on-prem communications, contact centers, storage, etc to the cloud. Whether they are in the middle of things or just in the planning stage, bring us in to understand their objectives and needs and we can help you build the solutions they are requesting…and the ones they may not even know they need : ) .  Also, our portfolio is extensive and we know you will have questions. In addition to rolling out more training sessions, we would love to spend some time with you to take you through our company strategy and/or any products of interest in more detail.

What are some Sweet Spots for Tata Communications?

  • International connectivity that crosses an ocean (MPLS, Ethernet, IPL, Low Latency, etc)
  • Global WAN / Private Networks – Traditional or Hybrid with SD WAN (primarily outside of S America)
  • Regional WAN / Private Networks in India, APAC, Middle East, Africa
  • International Voice / SIP services (Termination, Access numbers – ITFS, UIFN, Local DIDs, Mobile/SMS enabled DIDs, PSTN Replacement + dedicated Cisco and Skype cloud platforms)
  • Any network and connectivity requirements to, from or in India
  • Secure, Dedicated Global Public CSP Connectivity to AWS, Azure, Salesforce and O365
  • Global SMS / Business Messaging Termination
  • International Dedicated Internet (especially in India & APAC + large bw requirements at our global pops including the US and Europe)
  • Large Cisco Webex / Collaboration customers (~30% savings available with Cloud Connected Audio) and Global Hybrid Spark opportunities
  • PSTN Services for Cisco Spark Calling in the US (expanding to UK and Europe soon…) for the SMB market
  • Private / Hybrid Cloud compute and storage and Managed Hosting requirements (especially in India but also in 110 DCs around the world)
  • International Contact Center Opportunities – We have a Globally Deployed, Omni-Channel Cloud Contact Center Platform, and Network Connectivity, Voice, Video & SMS inbound & outbound services for Contact Centers

What are a few key things that make Tata Communications Different? Our Network Services Reach and Portfolio, Our International Voice and Collaboration Solutions, and Our People…

  • We own and operate the largest subsea cable system in the world with an onnet Ring Around the World and are A Gartner Magic Quadrant Leader for Global Network Services with noted strengths in key emerging market coverage (including Indian subcontinent, Asia Pacific, Middle East and Africa) plus our Global SIP Trunking and security services.
  • We are experts in Global Hybrid WANs and can offer comprehensive, secure solutions with our own global MPLS, DIA, IZO WAN and Ethernet infrastructure, along with secure public and private cloud connectivity, SD WAN and Managed Security solutions
  • We are the Established Leader in International Voice / SIP Services, with the largest international voice network, terminating over 50 billion minutes per year, roughly 15% market share, leading in International Toll Free (ITFS) coverage (115 countries), UIFN & LNS coverage, and Full PSTN replacement / Domestic Voice Services w/911 support in 23 countries
  • With over 8,000 employees worldwide and major office locations in the US, UK, Europe, Middle East and APAC we bring the global talent, local relationships and in country market insights and understanding to help deliver and support international services opportunities. We also have dedicated teams of sales and product experts, solution engineers and commercial deal architects located in the UK who will support you and strategize with you and your client to understand your customer’s business drivers and win business and revenues.

Check out our main website at www.tatacommunications.com and our Interactive Services Map at map.tatacommunications.com to learn more