INAP

Elevator Pitch

• INAP provides the broadest, most flexible IT Infrastructure platform to meet almost any application or business need. Whether you require scalable colocation, managed hosting, bare-metal cloud, traditional cloud services or a hybrid option combining the best features of multiple platforms in a single optimized environment, we’ve got you covered.

Differentiation

• High-performance connectivity: only INAP offers patented, route-optimized IP that reduces latency by as much as 25 milliseconds per packet round trip and provides 3 times better reliability than commodity IP.  We also provide a integrated content delivery network that significantly improves video streaming, web applications and rich media delivery performance.
• Global presence: with 77 IP points of presence (PoPs), 13 Content Delivery PoPs, 12 owned and operated data centers, 5 worldwide hosting nodes; INAP has one of the most wide-ranging footprints in the market.
• Multiple deployment options: broad infrastructure platform includes traditional colocation, on-demand and custom deployments of hosting and cloud services and hybrid options.
• State-of-the-art data centers: with 42 percent of data center square footage deployed within the last three years, our company-controlled facilities offer high-reliability, high-density power options.
• Unique monitoring and management tools: in addition to our automated hosting Application Programming Interface (API), we offer our colocation customers unique management/monitoring services enabled in our universal customer portal. In addition to power, bandwidth, and environmental monitoring and administration of co-located devices, these self-service tools provide on-demand access to hosting and cloud hybridization capabilities to maximize their applications’ performance and cost efficiency.
• World-class Support: our Network Operations Centers (NOCs) are staffed by experienced engineers who proactively monitor our services and network to solve issues before they become problems. When our customers call us, they talk to engineers, not call center employees who pass them along to someone else. We’re so confident of our technology that we back up our promise with a 100% SLA (Service Level Agreement) featuring proactive alerts and credits.

Who We Serve

• 3,700 customers across a broad set of industries rely on Internap for their IT Infrastructure needs – including over 1/3 of the Fortune 100.  Our high-performance, high-availability services fit particularly well with several industry verticals including:
  • Financial services: payment processors, card associations, online brokers, and insurance firms find our locked down data centers and PCI-DSS compliant custom hosting environments particularly attractive in addressing their high-security needs.
  • Media and Entertainment: a variety of large online gaming, publishing, and media companies  leverage Internap’s low latency IP solution and enterprise grade CDN as well as our on-demand and custom hosting infrastructure.
  • Technology: technology companies ranging from adtech providers to SaaS providers use Internap because of our ability to rapidly deploy and/or customize high-performance infrastructure for complex applications and use cases.

• INAP Customer Portal – https://customers.internap.com
  • As an INAP customer, you can access secured portals that offer information and support for our services, including:
    • Internet Connectivity/Colocation Support
    • CDN MediaConsole
    • Agile Hosting (Voxel services are now a part of Agile Hosting)
    • Managed Hosting Support
    • Billing Support
    • Flow Control Platform (FCP) Support