Impact Telecom

Overview

The road to mutual success is paved with a commitment to partnership. For over 20 years TNCI has been driven to deliver whatever it takes to ensure that success for our Customers. The TNCI portfolio includes the best, most competitive options available to satisfy the voice and data communications needs of Customers nationwide. Whether on the TNCI private, IP-based nationwide network or from one of many Top Tier Carrier Partners, TNCI provides solutions for Dedicated Long Distance, Integrated Voice, DIA, MPLS, Local/DSL, Conferencing and more.

The TNCI Experience
  • TNCI is a state-of-the-art reseller, network provider and48-state CLEC combining the many benefits of the TNCI private, IP-based nationwide network with Top Tier Carrier relationships to leverage pricing and service advantages for our Customers.
  • TNCI’s long standing relationships with Top Tier Carriers include Sprint, Qwest, Covad, AT&T, Verizon Business, PAETEC and others.
  • The TNCI solution portfolio includes a full complement of aggressively priced solutions for Dedicated Long Distance, Integrated Voice, DIA, MPLS, Local/DSL, and Conferencing.
  • TNCI offers targeted Dedicated Long Distance solutions for Call Center Customers of all sizes with aggressive pricing and short duration calling requirements.
  • The TNCI Management Team averages over 22 years of telecommunications industry experience and has been recognized as industry thought leaders and innovators.
  • TNCI has a proven track record delivering on Customer commitments with Best-in-Class programs focused on the Customer experience from start to finish.
  • Our U.S.-based Customer Care organization ensures the support of all TNCI voice and data solutions both directly and through the TNCI online Customer Portal. Superior follow-up and follow-through are the hallmarks of this organization.
  • The TNCI Customer Portal provides Customers with the ultimate control of their TNCI portfolio from services to billing.
  • One bill for all services, including an option for the Courtesy Re-bill of non-TNCI services adds to the simplicity of a TNCI solution.
The Team
  • Team TNCI brings unequalled levels of service and back-office support to all Intelisys Agents and Sub Agents. We act as your champions and ensure that the Intelisys – TNCI relationship reaches its full potential.
  • It continues with a dedicated TNCI Agent Support Manager who provides a one-stop shop for the support needs of all Intelisys Agents and Sub Agents and is responsible for the entire life cycle of an order through activation.
  • Team TNCI also includes a Technical Services Specialist focused on Dedicated Service Installations from initial order request to installation completion.
TNCI Agent Portal
  • As a valued TNCI Partner get the technology you need to succeed with the our online TNCI Agent Portal. With up to the minute product and service data including pricing, and on-line access to monthly Billing Statements, this user-friendly portal is a proven advantage in competitive selling situations.
  • To gain access to the TNCI Agent Portal contactKevin Pisacich
    Sales Engineer
    617.369.1311 (Office)
    617.459.8127 (Mobile)
    [email protected]
TNCI Solutions

TNCI SIP Solutions are at work in some of the nation’s largest call center environments. Flexible rate decks and billing programs allow us to accommodate any call profile. With a diverse set of trunking options from TDM to SIP over public and private infrastructure TNCI is able to deliver service and interface with nearly any type of customer equipment in any environment. Our robust switch core enables us to support the most demanding traffic volumes.

TNCI SIP Solutions Overview

TNCI SIP Solutions Sweet Spot