FirstLight

FirstLight Fiber headquartered in Albany, NY, provides fiber optic data, Internet, data center and voice services to enterprise and carrier customers in New York and Northern New England with connectivity to Canada connecting in excess of ~1,800 locations in service with nearly 15,000 additional locations serviceable by our over 250,000 fiber mile network.

FirstLight offers a robust suite of advanced telecommunications products, including dedicated Internet access, Ethernet, data center services, dark fiber and voice services including SIP trunks, virtual PBX, and traditional TDM solutions.

Our clientele includes national cellular providers and CLECs and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight is a portfolio company of Boston-based private equity firm Riverside Partners.

We have been building and operating our own fiber optic network for over 15 years. With the acquisition of Lebanon, NH-based segTEL in 2011 and the assets of VT-based TelJet in 2013 and G4 Communications in 2014, the FirstLight network connects over 1,800 carrier and enterprise customers in New York, and Northern New England.

FirstLight combines its technology with a staff experienced in high demand operations. Our network operations and customer service center is strategically located in downtown Albany, NY and FirstLight technicians are on call 24×7×365. The senior management team alone has over a century of direct and related experience in the design, construction, development and operation of large-scale telecommunications infrastructure and services. FirstLight maintains a full time staff of qualified project managers, engineers, technicians, and support personnel that continuously monitor, maintain and augment the network.

Expand your business by offering FirstLight’s high-quality, high performance fiber network to your client base. With FirstLight’s partner program, you have access to the full range of customized communications services your clients require. Operating in Upstate New York and Northern New England, FirstLight is a facilities-based service provider offering a complete portfolio of data, Internet, colocation and voice services backed by locally-based service and support. We specialize in mid-size business (>$1500 MRC in Internet/data services) to enterprise businesses (>$5000 MRC with multi-site deployments), serving universities, school districts, municipalities, county emergency services, state offices, financial services, and technology companies.

FirstLight’s Partner Program prides itself on developing unique solutions that fit your project needs, scope and vision. We are constantly trying to expand our footprint and need our Partners to help us make that a reality.

Leverage our network to earn you business.

Our Partners receive the following:
  • Complete Portfolio of Data, Internet, Colocation and Voice Services Backed by Industry Leading Customer Service
  • Dense Fiber Network in Upstate New York and Northern New England
  • Locally-based Service and Support
  • Cost Effective Pricing
  • Competitive Commission Structure
  • Ongoing Training and Support
  • Co-branding Opportunity
  • Easy to Work With – From Paperwork, Processing and Support, We Make Marketing FirstLight’s Services Easy