Bluetone Communications is best known in the industry for combining aggressive wholesale SIP Origination and Termination services with the backend support required by high volume, enterprise accounts. For the last 10 years, Bluetone Communications has been supporting other carriers and truly provides “carrier grade support” to their enterprise customers. However, many are unaware of their diverse product offerings and robust toll-free platform. Bluetone’s mission is to be considered the industry leader in both customer support and flexible telecommunication solutions.
Over the last 10 years, Bluetone Communications has been a “Carrier’s Carrier” supporting some of the largest carriers in the telecommunications industry. These carriers demand the highest levels of service, complex functionality, all combined with aggressive wholesale pricing. Bluetone services are best utilized by high volume Inbound or outbound long distance opportunities. Specifically large call centers and enterprise type accounts who also require aggressive pricing and can utilize the same support services that were designed for the carriers. Bluetone’s experience with numerous carriers over the years has allowed us to create products that possess the highest levels of quality. We understand that with quality comes peace of mind. The services we offer have proven themselves over time and have consistently met or exceeded the levels of quality our customers demand. We have quietly become one of the largest Outbound and Toll Free Service provider in the USA over the last several years.
- Bluetone specializes in Domestic Voice Services (800 Inbound & 1+ Long Distance Termination).
- Bluetone’s toll-free web portal allows our customers robust functionality and the ability to manage their toll free numbers. Customers can modify allocations between carriers, make mapping and routing changes, and view their traffic in real time.
- Bluetone has a way of routing that is quite different than a single mainstream carrier. We build carrier diversity into the routing of each number so if one carrier has an issue it automatically routes to the next carrier, this is called Complex and Complimentary routing.
- Consists of “best in class” switching gear, highlighted by the full suite of Sonus solutions and a history of servicing and supporting some of the largest companies in the world.
- Bluetone has adopted an aggressive pricing methodology coupled with superior customer service.
- Bluetone provides multiple points for interconnect in key strategic cities with customers and suppliers and can handle both TDM and SIP handoffs.
- Scalability: Bluetone can handle large volumes of traffic. The Company has averaged over 1 billion minutes per month and is “built out” to handle well over 2 billion minutes per month.
