A global market leader in enterprise and cloud communications empowering more than 2.2 million cloud subscribers. Mitel helps businesses and carriers connect, collaborate and provide innovative services to their customers. As a pioneer in this industry, Mitel is professional grade, providing a carrier-like call quality experience supported by secure and redundant tier 4 data centers. Mitel owns the solution end-to-end, never to piecemeal together a solution with third party components that have several points of integration fail opportunities. That makes us unique, and the only company able to provide a bridge between enterprise and mobile customers.
Our approach to delivering Mitel’s cloud solution is the same whether you are a 5 person growing business or a multination Enterprise is:
- Mobile 1st
- Cloud Enabled
- Millennial focused
For more information, contact Mark at [email protected].
Mitel is professional grade company providing a carrier-like call quality experience supported by secure and redundant tier 4 data centers. Mitel owns the solution end-to-end, never to piecemeal together a solution with third party components that have several points of integration fail opportunities. That makes us unique, and the only company able to provide a bridge between enterprise and mobile customers. Mitel is available globally across 40 countries.
Mitel Sweet Spots:
- Locations: Multi – more than 1
- Seats: 1 – 5000 Seats
- Pain points: System older than 5 years; mobility limitations with workforce (e.g., remote workers, field employees); revenue line of business or customer service issues (e.g., losing calls, not handling calls fast enough, need to communicate with customers in another manner than voice: chat, email, SMS); Management of voice system with multiple locations;
- Industry: Financial, Legal, Education, Pharmaceutical, Legal, Medical Billing, Hospitality, Contact Center
- Contact Type (IT, Purchasing, Telecom): Under the CIO organization: Can be VP/Dir of IT/Infrastructure,
- Tend to win in area XYZ: Multi-location organization with need to improve communication with customers by providing increased mobility applications, team collaboration, and customer service applications
- Differentiators:
- Onsite installation and training for locations with 10 or more phones
- Security and Encryption. Teleworker phones authenticate securely onto the Mitel Border Gateway from any internet connection
- 85% average close rate when we demo Mitel Cloud Products
- White glove management/implementation for customers with 20+ users
- Bring your own bandwidth or Provision from Mitel – Your choice
